Coverage Overview At our core, we are dedicated to delivering optimal insurance value to our clients. Our commitment revolves around providing friendly and professional service, with a primary focus on our customers.
Eligibility:
Criteria:
In the event of an incident, we’re here to assist you promptly. Please be advised that all claims must be reported within 24 hours of the occurrence. To streamline this process, you can find our contact information in your policy documents. Alternatively, use our convenient in-house claim reporting form available on our website.
Our refund policy is determined by the product purchased.
Short Term Car/Van Insurance:
You are entitled to cancel your policy at any time. Due to the short period nature of this policy there will be no refund of premium.
Due to the short term nature of 1 to 28-day policies, there is no cooling-off period.
Monthly Insurance:
There is administrative charge (Please refer to our T&C’s for a breakdown)
Providing you entered your email address correctly; you will receive an email from us. If you do not receive a confirmation e-mail from us within the hour, please check your spam or junk mail folders. If you have still not received your documents, get in contact with us to request they are sent again.
Once you have purchased a policy from us, your insurance details will be passed to the Motor Insurance Database (MID). They are passed within the timescales required by the MID, but due to the short term nature of these types of insurance, it is possible your policy may have expired before the details are loaded to the database. We always recommend that you print your Insurance Certificate and have this with you as this remains valid proof of your insurance and legal entitlement to drive the vehicle.